Return Policy

We want you to love everything you get from RufaStories! If something isn’t right, we’re here to help.

Returns

Since most of our products (like stickers, bookmarks, and coloring sheets) are small, personal-use items, all sales are final. We currently do not accept returns or exchanges unless your order arrives damaged or defective.

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, please contact us within 7 days of delivery with:

• Your order number

• A photo of the damaged/incorrect item

We’ll gladly send you a replacement or issue a refund if necessary.

Non-Returnable Items

• Stickers

• Coloring sheets

• Magnetic bookmarks

• Fridge magnets

Because of the nature of these products, we cannot accept returns for hygiene and quality reasons.

Need Help?

If you have any questions, email us at 📧 rufastories@gmail.com. We're happy to assist you!