Privacy Policy

 

At Rufa Stories, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make a purchase from our Shopify store. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of personal information when you visit our website or make a purchase:

  • Personal Information: When you make a purchase, sign up for an account, or contact us, we may collect personal details such as your name, email address, mailing address, phone number, and payment information.

  • Payment Information: When you purchase products, Shopify and our payment partners may collect payment-related information such as credit/debit card numbers, billing address, and other transaction details.

  • Device Information: We collect information about your device (such as IP address, browser type, operating system, etc.) to improve your shopping experience and analyze usage trends.

  • Cookies: Our website uses cookies and similar technologies to improve your user experience. Cookies allow us to recognize your device, remember your preferences, and analyze website traffic.

Customer support information

  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment: To process and ship your orders, provide customer service, and manage returns or exchanges.

  • Communication: To send order confirmations, shipping updates, and promotional emails (if you have opted in). You may unsubscribe from marketing emails at any time by following the instructions in the email.

  • Improvement of Services: To improve our website, product offerings, and customer experience. This includes analyzing trends, preferences, and user behavior.

  • Fraud Prevention: To detect and prevent fraudulent activities, protect your security, and comply with legal obligations.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. COMMON LINKS INCLUDE:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We use trusted third-party service providers (such as Shopify, payment processors, and shipping companies) to help us run our business. These providers only have access to the necessary information to perform their tasks and are required to keep your information confidential.

  • Legal Compliance: We may disclose your personal information if required by law or to comply with legal processes, such as court orders or government requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner, but it will still be protected under the terms of this Privacy Policy.

4. Data Security

We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure socket layer (SSL) technology, to protect your data during transactions and while stored in our system. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us.

  • Opt-Out of Marketing: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of our promotional emails.

  • Data Deletion: You may request that we delete your personal data. We will comply with such requests where applicable, unless we need to retain certain information for legal or legitimate business purposes.

  • Do Not Track: Some browsers allow users to enable a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience and personalize content and advertisements. You can manage cookie settings in your browser, but please note that disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.

8. International Transfers

If you are visiting our website from outside India, please be aware that your personal information may be transferred to and stored on servers located in other countries. By using our services, you consent to the transfer of your information across borders.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, along with the updated effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Email: [rufastories@gmail.com]
Phone: [9779334452]